Account Deletion Procedures
An account holder wishing to delete their account in the Island Hospital Mobile Application may choose from the following options:
Option A: Deletion via Island Hospital Mobile Application
An account holder may delete their account directly through the Island Hospital Mobile Application by following the guided steps below:
Step 1
Tap on “Profile” Icon
Step 2
Tap on “Delete Account”
Step 3
Tap on “Delete” Button
Step 4
Tap on “Done” Button
Option B: Deletion Request via Island Hospital Customer Service
For an account holder who has uninstalled the Island Hospital Mobile Application from the device, or who prefer not to use the app for account deletion, it is possible to request account deletion by contacting Island Hospital Customer Service. Our dedicated team will facilitate the secure removal of your account from our system.
Customer Service: +604-238 3413
Monday to Friday | 8:30am – 5:00pm
Saturday | 8:30am – 1:00pm
Closed on Sundays and Public Holidays